Stop talking if you’re a critical boss. You may say, “I’m just being helpful.” Unrequested criticism is like a drive-by shooting – there’s no responsibility for positive outcomes. It’s sleazy and easy. After… Continue reading
Image source The first thing Jim Parker, former CEO Southwest Airlines, said when I asked him to share the advice he most frequently gives leaders was, “Be yourself.” “I’m just being me,” can,… Continue reading
This question arrived from a reader: “My boss says I need to get better at taking criticism.” Confidence when criticized: Confidence is a product of knowing what to do next. Close your eyes… Continue reading
Image source Questions may make others feel uncomfortable even manipulated. I felt disappointed when I was told, “Sometimes when you ask a question I think you already know the answer.” Ouch! It’s true; I… Continue reading
Wouldn’t it be great if long-term-old-timers loved the new kids on the block? But, established leaders don’t respect inexperienced whippersnappers. In addition, new kids are a nuisance; they question, challenge, and disrupt. You long… Continue reading
Say the right thing the wrong way and you’ll disconnect. Intent to connect, correct, or be useful isn’t useful unless content, tone, and body language fully align. Everything you say invites responses from… Continue reading
