Category Archive: Communication

Succeeding in Emotionally Charged Situations

The only progress you can make in emotionally charged situations is dealing with emotions. Image source Warning: Emotionally charged people may want you to fix things. If you’re able to change frustrating processes or procedures, do… Continue reading

Overcoming the Reason People Don’t Listen

Tune into others if you expect them to tune into you. Discouraged or defeated people need strength before they’ll listen to ideas or solutions. Give strength before giving answers or solutions. Six Ways to… Continue reading

8 Ways to Create Great Meetings

Poorly run meetings start in the wrong place and end up rushed before they’re done. Right place: Leave inconsequential items for the end. Deal with big items at the beginning. I’m tempted to… Continue reading

5 Reasons We Argue When We Agree

Have you ever argued with someone only to discover you agreed? One partner said to his other partners – who were in heated discussion – “You’re both arguing for the same thing.” I… Continue reading

Destroy Silos Before They Destroy You

I asked an elected official to share his impressions of the political process. Without hesitation he said, “It’s disappointing that the Democrats and Republicans are sitting in separate rooms figuring out how to… Continue reading

20 Ways to Disagree with your Boss

If you never disagree you’re irrelevant. Here’s how to disagree successfully: Ask what to do if you disagree before disagreements emerge. Watch and learn when others disagree. Avoid win-lose situations, it’s likely you’ll… Continue reading