Category Archive: compassion

5 Steps to Becoming a Bosshole

You’re a bosshole if the bar is high and you kick people when they fall short. High expectation apart from kindness is cruel. Bossholes kick people when they’re down. 5 steps to becoming… Continue reading

I Know Things

Spotted on a tee shirt in a book store – “When I drink, I know things.” I turned to my wife and said, “I don’t even need to drink.” I know things: #1.… Continue reading

How to Navigate Ambiguity and Uncertainty

Uncertainty finds comfort in nostalgia. Those who run from ambiguity and uncertainty are bound to repeat the past. Uncertainty and humility: The higher you go in organizational life, the lower your tolerance for… Continue reading

When to Give a Second Chance and When to Draw the Line

I give second chances reluctantly. I don’t want you on my team if you don’t work hard and bring your best. Drifters, excuse-makers, and blamers freak me out. They don’t deserve second chances.… Continue reading

Stop Hating the People You Serve

Leaders get frustrated with the people they serve. You hear them grumble, “What’s wrong with people?” It happens in the business world, education, church world, and governments as well. Dissatisfaction – apart from… Continue reading

7 Power Tips for Having a Tough Conversation

“The point is this: difficult conversations are almost never about getting the facts right. They are about conflicting perceptions, interpretations, and values.” Douglas Stone, Difficult Conversations. 7 Power Tips for Having a Tough… Continue reading