Category Archive: Feedback

3 Must-Haves for Every Great Team Member

Success is always about people. The stronger your team, the higher your reach. #1. Only hire curious people. Dolts and divots don’t ask questions. It doesn’t matter how smart they appear to be.… Continue reading

How Leaders Unnecessarily Elevate Their Own Stress and Frustration

The things you don’t say make your belly hurt. Leaders cause themselves stress and frustration when they sweep performance concerns under the carpet. Discomfort: I recently asked a group of leaders, “What makes… Continue reading

3 Secrets to Giving Corrective Feedback with Ease and Confidence

Every time you shoot yourself in the foot, you do it with good intentions. Someone needs to say, “If you do that again, you’re going to shoot the other foot.” Corrective feedback enables… Continue reading

How to Respond with Grace and Resolve When Teammates Disengage

Isolation and disengagement may be normal in the short-term. Things happen. Patterns of disengagement fracture teams. 7 reasons people disengage: #1. They want something. Shutting others out may be a message, “I’m not… Continue reading

4 Ways Coaching-Managers Lower Stress and Succeed with Tough Conversations

Discomfort often tips people toward new behaviors. 4 ways to succeed with tough conversations: #1. Have them quickly. Delay makes matters worse. Say-what-you-see as soon as possible. If you’re concerned that you could be… Continue reading

When Silence is Painful, Not Golden

Failure to bring up disappointing performance is cruel, not compassionate. Apart from intervention, negative trajectory accelerates.   When silence is painful, not golden: Silence when performance disappoints prolongs pain, increases stress, and affirms… Continue reading