Category Archive: Feedback

The Five Freedoms of Gratitude

“Ingratitude is the essence of vileness.” Immanuel Kant Ingratitude is weak, small, ugly, arrogant, and contagious. Unthankful leaders repel healthy followers. Companions of ingratitude: Fear. Entitlement. Envy. Blame. Anger. Freedom: Gratitude is freedom.… Continue reading

17 Things to Never do when Giving Corrective Feedback

The bad things you do erase the good things you’ve done. Yesterday, at the end of a training session, I asked a group to list things you should never do when giving feedback.… Continue reading

The Expectation Trap – On Rats and High Performance

Expectations impact the quality of your team mates and your enjoyment of your leadership experience. Two questions: What do you expect of others? What do you expect of yourself? Expectation of rats: Robert… Continue reading

Dissatisfaction isn’t the Problem – How to Handle Dissatisfaction

If you aren’t currently disappointed with someone or something, you will be soon. Aspiration is dissatisfaction. Dissatisfaction is inevitable. Collecting unhappiness is a choice. Make dissatisfaction useful before it suffocates effectiveness. 5 reasons… Continue reading

How to Receive Feedback

The most important thing about feedback is the way it’s received. How to receive feedback: #1. Aspire to improve. Aspiration makes feedback desirable. “Tell me how to improve.” Poorly delivered feedback is useful… Continue reading

How to Judge Others

You can’t do difficult things fast. If you want to go fast, do something easy. The need for speed requires repetition, simplicity, and ease. Fast for you – slow for others: Arrogance looks… Continue reading