The most important thing about feedback is the way it’s received. How to receive feedback: #1. Aspire to improve. Aspiration makes feedback desirable. “Tell me how to improve.” Poorly delivered feedback is useful… Continue reading
You can’t do difficult things fast. If you want to go fast, do something easy. The need for speed requires repetition, simplicity, and ease. Fast for you – slow for others: Arrogance looks… Continue reading
Few things in organizational life are more dangerous than speaking truth to power. But isolated leaders become arrogant, indulgent, and authoritarian. Incompetent leaders count on reluctance to maintain their position and power. As… Continue reading
“My husband says a conversation with Dan is like surgery without anesthesia.” (During a birthday party for a long-time coaching client.) People don’t tell leaders the truth. They imagine what you want to… Continue reading
Don’t drag garbage from the last thing you did into the next thing you do. Learn and throw it out. Respond to the present with the future in mind. Past failure teaches you… Continue reading
“People don’t want feedback, they want attention.” (Nine Lies About Work) Feedback is valid when assessment is accurate, and numbers are involved. Feedback about traits is arrogant because we don’t know people. Tell… Continue reading
