Category Archive: Feedback

7 Power Tips for Having a Tough Conversation

“The point is this: difficult conversations are almost never about getting the facts right. They are about conflicting perceptions, interpretations, and values.” Douglas Stone, Difficult Conversations. 7 Power Tips for Having a Tough… Continue reading

6 Power Tips for Having a Tough Conversation

You tried to deal with the issue when it was small but there’s no improvement. Now it’s time for a tough conversation. Power Tips for Tough Conversations: #1. Build positive relationships: Positive relationships… Continue reading

Intelligent Disobedience: 5 Ways to Invite Disconfirming Feedback

“Serious errors are avoided by the use of Intelligent Disobedience.” Ira Chaleff, author of Intelligent Disobedience: Doing Right When What You’re Told to Do Is Wrong. Blind obedience is dangerous: Skilled guide dogs disobey… Continue reading

How to Accept a Challenge that Buckles Your Knees

Nudges normally produce acceptable growth. But some growth-opportunities require leaps. Knee buckling opportunities: One day a door of opportunity will open for you. You sweat thinking about it. Your knees buckle. Your boss… Continue reading

How to Nudge People Toward Dragons

Opportunity often knocks before you’re ready. A brief dialog from the movie, The Lord of the Rings: The Fellowship of the Ring, illustrates the power of “nudges”.   Frodo Baggins: “Before you (Gandalf)… Continue reading

Self-Awareness wasn’t Invented by Dope Smoking Hippies

I used to think self-awareness was invented by dope smoking hippies. But now I see the weight of self-blindness. You are self-blind, at least partially. 80: Last night an *80 year old woman… Continue reading