Category Archive: Feedback

How to Kick Mediocrity to the Curb

Timely feedback kicks mediocrity to the curb. Yes, you need the facts to give feedback, but powerful feedback includes heart. 7 ways to give feedback: #1. Describe behaviors. Listen for commitments or excuses.… Continue reading

3 Steps When Good Intentions Blow Up

Every leader knows what it’s like to saddle up and ride into a hurricane of personal attack. Storms are tipping points for success or failure. The issue isn’t the storm, it’s how you… Continue reading

More Tragic Blunders of the Inexperienced

Inexperience offers the opportunity to improve or the peril of developing patterns that hamstring your future. Here are two tragic blunders of inexperienced leaders.  #1. Resisting – rather than actively seeking – input… Continue reading

The Introspection that Comes Before Complaint, Confrontation, or Correction

One of the most pathetic expressions of inept management is complaining about something that hasn’t been discussed with the people involved. Complaints are bold, loud, and long when the people we’re talking about… Continue reading

One Leader’s Surprising Experience with One-on-Ones

One of my coaching clients is developing his skill at holding one-on-ones with his management team. He’s learning you don’t have to choose between strong relationships and great results.  Strong relationships fuel great… Continue reading

Seven Steps to See and Solve Blindspots

Blindspots let you blame others for your shortcomings and feel superior while doing it. 5 common leadership blindspots: Evaluating yourself as a good listener, even though you can’t wait for others to stop… Continue reading