Category Archive: Feedback

How to See and Cure Sick Organizational Cultures

Peter Drucker said, “The purpose of business is to create a customer.” Sick organizational cultures focus on themselves rather than customers. Everything that distracts, dilutes, or diverts from creating customers suggests sickness. Sick organizations:… Continue reading

When People Screw Up

The problem with people is imperfection. People make mistakes; sometimes big ones. Leaders and managers usually don’t like mistakes. Michael Hyatt gave me his version of fail fast, yesterday, “The faster we fail… Continue reading

The Second Question

Image source Managers first ask, “How can we best leverage current resources to achieve desired ends?” The second question is, “What do team members love doing – within the parameters of desired ends?” People… Continue reading

5 Reasons We Argue When We Agree

Have you ever argued with someone only to discover you agreed? One partner said to his other partners – who were in heated discussion – “You’re both arguing for the same thing.” I… Continue reading

The Best Use of Words

Successful leaders lift people; poor leaders drain them. You either bring vitality or you exhaust. Recently a leader from a Fortune 500 company that I’ve worked with reminded me of something I wrote.… Continue reading

20 Ways to Disagree with your Boss

If you never disagree you’re irrelevant. Here’s how to disagree successfully: Ask what to do if you disagree before disagreements emerge. Watch and learn when others disagree. Avoid win-lose situations, it’s likely you’ll… Continue reading