Category Archive: Feedback

How to Bridge the Gap Between Intention and Perception

Leaders fail because they don’t see themselves as others see them. Disconnection between internal intention and external perception limits leaders. Misalignment: You make space for others to thrive. Others see you as passive.… Continue reading

Strategies for Dealing with Defensive Employees

Feedback is wasted on Mr. Defensive. He closes his mind to anything that feels threatening.  The chronically defensive can’t benefit from helpful suggestions or constructive feedback. Strategies of Mr. Defensive: The moment you… Continue reading

Jim Collins: Stung by a Life-Changing Comment

It was 1988. Jim Collins was a first year faculty at Stanford. Jim writes, “… I sought out Professor John Gardner for guidance on how I might become a better teacher. Gardner, former… Continue reading

6 Reasons Employees Don’t Talk to Their Managers

Employees talk more and managers talk less in successful one-on-ones. 6 reasons employees don’t talk to their managers: Cold professional culture. Caring happens outside work. Talkative managers. Curiosity about people is rare. Intimidating… Continue reading

3 Ways to Make the Most of Difficult Feedback

New Book giveaway!! 20 complimentary copies available. Leave a comment on this guest post by Alex Vorobieff to become eligible to win one of TWENTY complimentary copies of  “Transform Your Company: Escape Frustration, Align… Continue reading

Dear Dan: My Boss Says I’m Off-Putting But I Don’t Agree

Dear Dan, I am a female professional working in government (I am not a manager but am in a position of influence and leadership). I have received feedback from my manager that I… Continue reading