Category Archive: Feedback

Top Ten Reasons Leaders Ignore Feedback

When YOU give others feedback, it’s brilliant, caring, and helpful. When THEY give you feedback, it’s irrelevant, uncaring, and unhelpful. It’s interesting that your feedback is right, but their feedback is off base. … Continue reading

Who to Encourage and Who to Kick in the Pants

Experienced leaders benefit most from tough feedback, as long as they’re committed to growth. Novices need encouraging feedback. Negative feedback: Suppose you’ve been working on running great meetings for years and you’re committed… Continue reading

How to Bridge the Gap Between Intention and Perception

Leaders fail because they don’t see themselves as others see them. Disconnection between internal intention and external perception limits leaders. Misalignment: You make space for others to thrive. Others see you as passive.… Continue reading

Strategies for Dealing with Defensive Employees

Feedback is wasted on Mr. Defensive. He closes his mind to anything that feels threatening.  The chronically defensive can’t benefit from helpful suggestions or constructive feedback. Strategies of Mr. Defensive: The moment you… Continue reading

Jim Collins: Stung by a Life-Changing Comment

It was 1988. Jim Collins was a first year faculty at Stanford. Jim writes, “… I sought out Professor John Gardner for guidance on how I might become a better teacher. Gardner, former… Continue reading

6 Reasons Employees Don’t Talk to Their Managers

Employees talk more and managers talk less in successful one-on-ones. 6 reasons employees don’t talk to their managers: Cold professional culture. Caring happens outside work. Talkative managers. Curiosity about people is rare. Intimidating… Continue reading