Category Archive: Listening

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Beating skeptics

Every leader faces skeptics. It’s normal, in some cases healthy. You build bridges to skeptics when you: Get to the point I’m skeptical of people that never get to the point. It feels… Continue reading →

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Improvisational listening

Rule number one of improvisation: Don’t Deny Denial is the number one reason most scenes go bad. Any time you refuse an Offer made by your partner your scene will almost instantly come to… Continue reading →

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Withhold “I” say “you”

Here’s a technique guaranteed to enhance your listening skills. Withhold “I” – say “you.”  Let me explain. Typically Typically, while someone is speaking, we’re not listening. We’re formulating. We’re thinking of what to say… Continue reading →

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Measuring intangibles

“What gets measured gets done, what gets rewarded gets repeated.” It feels awkward to measure the relational aspect of leadership. For example, setting a goal to have a two minute conversation with three… Continue reading →

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Most frequent leadership advice of Jim Kouzes

I recently asked bestselling author and leadership expert, Jim Kouzes some questions. Here’s part of that exchange. ***** Leadership Freak: “What piece of leadership advice do you give out most frequently?” Jim Kouzes:… Continue reading →

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What you think isn’t that important

They met, like they almost always did, for lunch. They were exited to try a new barbeque place in town. It was small but clean and the line went from the counter to… Continue reading →