Category Archive: Listening

Hearing what isn’t said

Drucker said, “The most important thing in communication is to hear what isn’t being said.” I tweeted Drucker’s quote and recieved this question. “How can I hear what isn’t said?” Great question! ****… Continue reading

In praise of Questions

(This is the “Q” installment of the series, “Alphabet for Leaders.”) Momma said it isn’t polite to answer a question with a question. Don’t tell momma, but I think, at least on that… Continue reading

The “G” word for leaders – Gibberish

This is the seventh installment in the series I’m calling “Alphabet for Leaders.” Today it’s the letter “G.” Have you listened to a leader saying the same thing over and over again? I… Continue reading

Put the oxygen mask on you first

Flight attendants still tell you to put the oxygen mask on yourself before attempting to help others. If you don’t take care of yourself first, you become part of the problem rather than… Continue reading

What I said … What I meant

Yesterday’s blog went badly from the beginning. The title, “Reasons to reject advice,” led everyone astray. It sounded like I was offering legitimate reasons to reject advice. Better titles would have been “Don’t reject… Continue reading

Reasons to reject advice

***** This italicized text was added on 05/19/2010 just 6 hours after I posted the following article because I obviously succeeded in writing poorly. The original intent of this article, “Reasons to reject… Continue reading