Category Archive: Listening

10 Best Questions Ever

If you’re interested in building relationships, start asking questions.  If you’re interested in enhancing your opportunities and reaching higher, start asking questions. If you want to honor someone, ask them a question. Asking… Continue reading

Communication blockers

“One of the basic mistakes that psychologists have documented is that we tend to blame people and their personalities for problems and ignore situations.” Chip and Dan Heath Complaints about your communication style… Continue reading

Talking

One thing I learn when I’m speaking is I don’t know as much as I think I know.  Here’s what I’ve learned about talking.  Most of us do it too frequently and for… Continue reading

Blind spots

There’s a blind spot in your car’s mirror.  It’s the spot where mean drivers hide so they can blare the horn and scare you to death when you crowd into their lane.  Like mirrors… Continue reading

The window anger opens

Vein popping, face reddening, voice raising moments are potent opportunities for leaders.  I’m talking about that employee, son or daughter, neighbor, co-worker, boss, or spouse that just popped a cork and is sharing… Continue reading