The dangerous answer-man
I like to give people answers. Knowledge is power so I wrongly think answers enhance my power and elevate my status. However, answers get in the way. For example, in a recent meeting… Continue reading
Category Archive: Listening
10 Ways to get the most from criticism
Every leader hears both personal and organizational criticism. Personal criticism is directed toward leaders themselves and organizational criticism focuses on the organizations they lead. Here’s how to get the most from organizational criticism… Continue reading
The power of Ignorance
According to the free dictionary, stupid people make poor decisions and careless mistakes. On the other hand, ignorant people are unaware or uninformed. You’ll need these two definitions to understand what follows. Careless… Continue reading
10 Best Questions Ever
If you’re interested in building relationships, start asking questions. If you’re interested in enhancing your opportunities and reaching higher, start asking questions. If you want to honor someone, ask them a question. Asking… Continue reading
Communication blockers
“One of the basic mistakes that psychologists have documented is that we tend to blame people and their personalities for problems and ignore situations.” Chip and Dan Heath Complaints about your communication style… Continue reading