Category Archive: Managing

The Power of the Audience

Three of our grandchildren – 2, 6, and 7 yrs. old – spent the week with us. I kept hearing, “Watch this Poppi.” Everyone longs for an approving audience, the standing ovation. Leaders… Continue reading

Getting to Different

Leaders see beyond the inevitable. Leaders rise above “what is” to imagine “what could be.” Defining leadership: “Leadership is causing the realization of a future that wasn’t going to happen anyway. Leaders say,… Continue reading

Succeeding in Emotionally Charged Situations

The only progress you can make in emotionally charged situations is dealing with emotions. Image source Warning: Emotionally charged people may want you to fix things. If you’re able to change frustrating processes or procedures, do… Continue reading

Overcoming the Reason People Don’t Listen

Tune into others if you expect them to tune into you. Discouraged or defeated people need strength before they’ll listen to ideas or solutions. Give strength before giving answers or solutions. Six Ways to… Continue reading

How to See and Cure Sick Organizational Cultures

Peter Drucker said, “The purpose of business is to create a customer.” Sick organizational cultures focus on themselves rather than customers. Everything that distracts, dilutes, or diverts from creating customers suggests sickness. Sick organizations:… Continue reading

Leadership’s Greatest Value

Problems are giant black holes that capture focus, drain vitality, and divert resources. Solving problems seduces leaders away from future opportunities causing them to focus on past inadequacies. Problems that threaten organizations must be… Continue reading