When was the last time you received useful feedback? Everyone who craves excellence craves feedback. You need to know how you’re doing and how to improve. You never reach excellence without feedback. Honesty… Continue reading
Questions are the most powerful statements you make. Questions expose. Your questions tell me who you are. Questions invite thought. Answers end thought. Questions enlighten. “It is not the answer that enlightens, but… Continue reading
Are complainers potential leaders? Listen closely to their complaints; learn from their techniques. Seeing problems is the beginning of leadership; circling problems ends leadership. Some see problems and complain; leaders see problems and seek… Continue reading
The day you realize leadership is about them not you is the day you begin leading. If you can’t develop people, you can’t lead beyond your current potential. Furthermore, if you don’t develop… Continue reading
This question arrived from a reader: “My boss says I need to get better at taking criticism.” Confidence when criticized: Confidence is a product of knowing what to do next. Close your eyes… Continue reading
Say the right thing the wrong way and you’ll disconnect. Intent to connect, correct, or be useful isn’t useful unless content, tone, and body language fully align. Everything you say invites responses from… Continue reading
