Category Archive: Questions

Memo to the New Team 2/22/13

Image source To the New Team: You may be wondering why you don’t have more direction. It’s intentional. The advantage of new teams is no history. The advantage of being told what to… Continue reading →

How the CEO of Zappos Solves Problems

Your worst problem is believing you know the problem, when you don’t. The next is solving it. Procter & Gamble set out to design new soap for cleaning floors. It’s a challenge because… Continue reading →

Assumptions – Asking the Obvious

Testing assumptions makes you look stupid or misinformed. “You can be perfectly clear and perfectly wrong.” Karen Martin, “The Outstanding Organization.” Assumptions are unquestioned “truths.” Everyone knows the answer to the obvious. Why… Continue reading →

Create Culture by Celebrating Small

Hate your work environment? Build rather than tear down. Whining reinforces negative environments. Celebrations build and reinforce positive environments. Celebrations create culture. Sadly, short-sighted leaders are stingy with positives and free with negatives.… Continue reading →

The Most Important Thing

Facebook contributors completed the sentence, “The most important thing leaders do is _______.” The first 10 responses were: Listen. Give feedback. Empower. Communicate vision. Inspire. Enable others… Learn. Lead! Keep hope alive. Pray.… Continue reading →

The Five Powers of Permission

Old styles of leadership are about giving permission to supplicants. Followers seek permission. It’s an “I/you” rather than “we” dynamic. Leaders have power while followers ask. I/you leadership is disengaging and disempowering. Leaders… Continue reading →