Secret Sauce: What I Learned from the Chief Learning Officer at SAP

Listening to learn expands your influence. Reflection solidifies learning. I’m reflecting on what I learned from Jenny Dearborn, SVP and CLO at SAP. When I asked Jenny Dearborn for her Secret Sauce, she… Continue reading

Solution Saturday: Avoid Less – Take Initiative More

The issues you avoid morph into future-crushing gremlins. A surprising suggestion: I suggested a negative project to a coaching client who wants to take initiative when issues are stressful. I prefer projects that… Continue reading

Three Ways to Change People

It’s absurd to say we can’t change people. The people in your story have changed you. You’re who you are, in part, because of them. Influence is the power to produce change. #1.… Continue reading

How to Build a Culture of Freedom and Responsibility

This post is based on my conversation with Patty McCord, former Chief Talent Officer at Netflix and author of Powerful. “People have power; don’t take it away.” Patty McCord Eliminate energy sucking policies… Continue reading

How One Question Sparks Engagement

People aren’t engaged because the questions they hear are dull. Easy questions: If you’re on my team, you’re committed to constant improvement. Meetings always include, “What can we do better next time?” I… Continue reading

How to Infuse Heart into Soul-Sucking Organizations

Heartless leaders build soul-sucking organizations. Leaders learn how to think with their heads in school. But leaders who think with their hearts build vibrant organizations. Results. Leadership would be simple if results are… Continue reading