Three Ways to Make Meetings Great Again

67% say meetings distract from getting work done.* “All happy families are alike; each unhappy family is unhappy in its own way.” Leo Tolstoy’s opening line of Anna Karenina has become the Anna… Continue reading

How Painful Experiences Changed the Trajectory of a Fortune 300 CEO

Being fired changed the trajectory of a former CEO of Campbell Soup Co. Doug Conant walked in and got unexpectedly fired from his job as the Director of Marketing for Parker Brothers. Doug… Continue reading

How to Expand Leaders with the Many-Selves Idea

I’m capable of many responses to the same situation. Some responses are noble and others, disadvantageous and self-defeating. Smart people are capable of self-destructive behaviors. Many selves: I have many selves inside me.… Continue reading

A Butt-Kicking Project to Overcome the Drain of Talkative Leadership

You talk to solve problems, but what if your talking IS the problem? You talk to help, but what if your talking makes people feel helpless?   I asked a group, “What’s a… Continue reading

Conversation Starters that Enable Conflict Resolution

Hot emotion raises aggression and lowers IQ. Don’t wait for the heat of conflict to determine how to handle conflict. It takes more courage to develop a plan to resolve conflict than it… Continue reading

3 Hard-and-Fast Rules for Dealing with Negative People

Negative people stir the slop and smell the same stink over and over. It’s exhausting.   3 hard-and-fast rules for dealing with negative people: #1. The three-time rule: It’s your responsibility when Dark… Continue reading