7 Ways to Find Your Breakthrough Moment

Breakthroughs are rare when you avoid where they happen. #1. Breakthroughs happen when you accept ignorance. You wouldn’t need a breakthrough if you already knew what to do. Ignorance is the hinge where… Continue reading

Strategies for Dealing with Defensive Employees

Feedback is wasted on Mr. Defensive. He closes his mind to anything that feels threatening.  The chronically defensive can’t benefit from helpful suggestions or constructive feedback. Strategies of Mr. Defensive: The moment you… Continue reading

7 Ways to Help Your Boss Be a Better Listener

Listening is the first step back from the abyss of lousy leadership. But what if your boss is a lousy listener? Listening leaders are better leaders. 7 Ways to Help Your Boss Be… Continue reading

One Strategy to Pop the Cork on Stress

It’s great to have someone show interest in you. A friend, Richard Croad from New Zealand, just asked about highlights I have experienced over the last couple years. Lot’s of highlights come to mind.… Continue reading

Jim Collins: Stung by a Life-Changing Comment

It was 1988. Jim Collins was a first year faculty at Stanford. Jim writes, “… I sought out Professor John Gardner for guidance on how I might become a better teacher. Gardner, former… Continue reading

Portrait of a Squeaky Wheel

Squeaky wheels suck the life out of leaders, teams, and organizations while they claim the high ground for themselves. Squeaky wheels have aspiration for others and exemption for themselves. Portrait of a squeaky… Continue reading