Measuring intangibles

“What gets measured gets done, what gets rewarded gets repeated.” It feels awkward to measure the relational aspect of leadership. For example, setting a goal to have a two minute conversation with three… Continue reading

Crisis precedes innovation

Just before innovation people feel, frustration, stress, even hopelessness. For example, your company raised the performance bar while restricting resources.  The people “up stairs” don’t get it and you just know you’ll never… Continue reading

Leaders treating others like dogs

We owned a miniature dachshund that joyfully welcomed us home every day. He’s gone now and frankly, we miss the sound of his miniature paws paddling around on our floors. One day I… Continue reading

In praise of self-doubt

Psychological gurus, business and educational experts all preach the modern mantra, “Believe in yourself.” However, unquestioned adoption of this modern philosophy may produce indulgent, lazy, arrogant leaders who don’t adapt and persistently serve… Continue reading

Transformation

Over time, organizations may harden like arteries. They stagnate unless they are motivated to transform. Frequently, entrenched organizations need a crisis to begin transforming. For example, an economic downturn may unnerve leadership enough… Continue reading

Overcome distraction

Hitting the pillow in exhaustion, have you ever wondered what happened? What did I accomplish? Where did the day go? It seems the busier life is the easier it is to be distracted from… Continue reading