Customer Loyalty
Vendors and service providers complain that customers aren’t loyal anymore. I’ve never been one to buy something simply because a certain company produced it so the frenzy over the iPad got me thinking… Continue reading
Community Update – 04/03/10
Congratulations to Crystal Mealer and James Leeman. They commented on Leadership Freak (http://ow.ly/1uiGH) and received free, signed copies of Katy Tynan’s book, “Survive Your Promotion.” Read a review of Katy’s book: http://ow.ly/1uiH0 Purchase… Continue reading
My biggest mistake in life
A young leader once spoke to me about wisdom that comes with age. He called it the wisdom of the sage and included me in that group. Frankly, I wasn’t excited to be… Continue reading
Becoming an authentic leader
All leaders always change things. Thinking back over the times that I’ve initiated change, one important factor emerges. I change before I change others. Sometimes I changed from the outside in. Once, when… Continue reading
Honor opens the door to influence
While sitting in the reception area I wondered what Scott would be like. “Scott” is a business and community leader and the first LF subscriber I’ve met face to face. After a hand… Continue reading