The Rule of the Needle

* Failing is easy – chase urgencies and neglect priorities. Success is found by passionately doing what matters most. ***** The thing that matters most for leaders is building other leaders. If you… Continue reading

Leadership’s Most Neglected Virtue

Few things are more devastating than being used and abused by those you support. Disloyalty burns like no other burn. Disloyalty demoralizes. Strength: The strength of an organization is expressed by the loyalty… Continue reading

How to Invite the Preferred Response

Say the right thing the wrong way and you’ll disconnect. Intent to connect, correct, or be useful isn’t useful unless content, tone, and body language fully align. Everything you say invites responses from… Continue reading

Dads, Daughters, and Dreams

Welcome guest blogger – Becky Robinson. It’s almost bedtime, and my daughters are splashing in the bathtub, all three of them squeezed together. I’m sitting nearby, and we’re talking about dreams for the… Continue reading

A Father’s Day Dream

My dad, is a short man who lives in Florida; he’s in failing health. He’s the toughest, smartest, hardest working man I know. Last night I dreamed dad died. In the dream, I… Continue reading

Turnover: A Good Thing

A recent conversation with a healthcare executive reminded me that Jack Welch’s management rule of 20-70-10 inevitably increases turnover. 20% of your employees – top performers – are highly rewarded. 70% are being… Continue reading