Many emails I receive concern frustration caused by feeling powerless. Something’s wrong and change seems unlikely. Abuse gives power a bad name, but you need power to get things done. How to gain… Continue reading
He said, “I knew you were going to ask. The answer is, ‘Yes.’” A commitment: He had committed to give one personal face-to-face affirmation everyday for two weeks. I thought it was a… Continue reading
Raise your hand if you believe we live in turbulent times. If you keep doing the same thing in turbulent times, you’re irrelevant. The meaning of big change efforts: Every organization that… Continue reading
Old sneakers feel like home. Rituals are an oasis in turbulence. Rituals are stability. But rituals enable you to sleepwalk into the desert. What worked in the past is perilous now. The danger… Continue reading
#1. Don’t minimize the concerns of negative people. When you say, “It’s not that bad,” to someone who thinks it’s bad, they think that you don’t get it. You’re out of touch. They’ll… Continue reading
Nothing frustrates leaders more than a past that keeps coming back and a future that never quite gets here. Rattle cages today or the past stumbles into the future. Successful cage rattling: Don’t… Continue reading
