Leaders who aren’t solving problems are irrelevant. All leaders always solve problems. Urgent problems are easier to solve because they are urgent. While facing urgent or future problems leaders remain solution oriented. The… Continue reading
The people you try to please control you and your organization. Customers drive organizations, you don’t. Drucker said, “The purpose of business is to create and keep a customer.” You are all about… Continue reading
Some think giving too much praise makes people lazy and indulgent. They’ll settle into the notion your organization is lucky to have them. Choose praise points carefully. Praise creates culture. You get what… Continue reading
Life always requires attentive intervention. Death arrives on its own. Do nothing you die. Do something you may live. Products, people, and organizations follow predictable life/death cycles. The organization I lead is positioned… Continue reading
The story that follows is true. He couldn’t believe his ears. A senior member of the management team actually said they were drowning. In more than 15 years he’d never heard anything like… Continue reading
Ignorance and uncertainty indicate you’re breaking new ground. Yesterday’s after action meeting confirms ignorance is stressful, slow, and expensive. The team determined our last innovative initiative could be executed more effectively with half… Continue reading
