The worship of busyness invites inefficiency. Efficiently doing what doesn’t matter isn’t effective. Effectiveness is asking, “What to do.” Efficiency is asking, “How to do it.” Leadership is thinking about what; management is… Continue reading
The more uncomfortable the conversation the more important it is. The more it matters, the tougher it is. Weak leaders choose manipulation over honest exchange. Wise leaders choose tough conversation over mediocrity. Successful… Continue reading
Running from discomfort is normal but deadly. Shakeups – strategic discomfort – create vibrancy. Repetition produces predictability. Predictability produces comfort. Comfort produces resistance. Organizational rigor mortis sets in. “We’ve always done it that… Continue reading
Every successful business leader has one single-minded purpose, create customers. Businesses aren’t born until they create customers; they die when they stop. I love writing about the qualities and behaviors of effective leaders.… Continue reading
Raise your hand if you say, “I know you can do it,” to motivate. Recent research suggests that feeling like you can’t motivates more than feeling like you can. Verbal encouragement may not… Continue reading
Determined leaders, who don’t change direction, end up in the wrong place. The down side of resolve, tenacity, and determination is refusing to learn and adapt as you go. The path to the… Continue reading
