People are frustrating?

“Have you tried to ‘fix’ anybody lately?”

One of life’s biggest frustrations is other people. Am I right? People just don’t behave, perform, or have the attitudes you want them to have.

Who can we change?

John G Miller author of, QBQ! The Question Behind the Question, gave me a swift kick in the pants by saying what we already know. The only person I can change is me.

I think we’re addicted to focusing on others and excusing ourselves. Miller asks groups all over the world, “What’s the one thing you would change to improve the effectiveness of your organization?” He’s never had anyone say, “Me.” It’s always someone or something else.

Personal happiness and personal freedom begin when we stop excusing ourselves and begin taking personal responsibility.

What we can do

Although we can’t “fix” others, we can encourage, coach, teach, delegate to, correct, comfort, and in other ways create a platform for another’s success.

However, people change from the inside-out, not from the outside-in. In my experience, people resist us when they feel we are trying to change them. On the other hand they welcome us when they believe we accept them.


When I reviewed QBQ!, John Miller offered to sign and send 12 of his books to randomly selected individuals that left comments.  I put everyone’s name in a Tupperware bowl and my lovely wife drew the following names.

Winners of QBQ! The Question Behind the Question:

  • Jean Radeztsky
  • Ajay Gupta
  • Paula Kiger
  • Paul Bartel

Winners of Flipping the Switch

  • Jnstruck (Jim)
  • Bobby
  • Pastor Mario De Leó
  • Harry Colegrove

Winners of Outstanding! 47 Ways to Make your Organization Exceptional

  • Jeffrey L
  • Ashley Musick
  • Elena Patrice
  • Andrea

I’m sending you folks an email so I can get your snail mail address. Congratulations!


What are the behaviors and attitudes “people fixers” exhibit?