Team EQ: What It Is – Why It Matters – How to Increase It

New book giveaway!

20 copies available!!

Leave a comment on this guest post by Joshua Rosenthal to become eligible for one of 20 complimentary copies of Team Emotional Intelligence 2.0.

Deadline for eligibility is 05/29/2022. International winners will receive electronic version.

Build team emotional intelligence by setting norms. Image of a multi-colored silhouette.

Team EQ is:

Team EQ is about noticing when emotions surface and impact the work, and your team’s ability to manage these emotions effectively.

Team EQ is about building healthy relationships within and outside the team.

Team EQ is a higher-order emotional intelligence that is not simply the sum of its individual parts. Largely, two things impact a team’s performance: emotions and relationships.

Team EQ includes four core skills:

  1. emotion awareness
  2. emotion management
  3. internal relationships
  4. external relationships

Why Team EQ matters:

Collaboration is essential to production — not only one’s individual expertise.

Leaders and individual contributors can demonstrate high EQ, however, the teams they work on might still perform at a low level if collaboration is missing or isn’t as polished as it can be. This is your Team EQ and at times it can be high (when your team is effective) or low (when your team struggles).

Team EQ: Go further faster by working on the way you do the work. Image of an old push mower

3 Strategies for Building your Team’s EQ:

#1. Recognize Your Team’s Triggers.

What causes your team to be distracted or unproductive? Identify the types of people, situations, or conditions that cause strong emotions or poor performance so you can manage their impact when they surface.

#2. Set Team Norms and Enforce them Lightly.

Set behavioral ground rules for how you want to work together that all team members agree to. Define for yourselves what a gentle reminder of these team norms looks and sounds like.

#3. Own Your Mistakes.

When the team fails, own the mistake openly to rebuild trust and model the type of behavior you’d appreciate in return. Discuss and share any lessons learned. 

What are some ways you and your team can start building your Team EQ skills today? 

Dr. Jean Greaves in her own words:

Joshua Rosenthal is the Director of Training at TalentSmartEQ, the world’s premier provider of emotional intelligence (EQ) training and development, certification, assessments, and coaching.  Their book Team Emotional Intelligence 2.0, is a research-driven resource that delivers practical strategies and showcases how an emotionally intelligent team is far more than the sum of its parts. The book launches today. Connect with Joshua on LinkedIn