The Puzzle without the Cover
Leading is like working on a puzzle without the cover. In turbulent times, throw three puzzles in the same pile. In crisis, hide the edges. Certainty about the future is illusion. At best,… Continue reading
Category Archive: Coaching
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Don’t Say, “It’s Not That Bad,” to Someone Who Thinks it’s Bad
Don’t say, “It’s not that bad,” to someone who thinks it’s bad. You’re right: When team members say, “Things are bad,” say, “You know, you’re right.” And then ask, What’s bad about… Continue reading
How to Confront Excuse Makers
Excuses are an attempt to lower expectations. Excuse makers are explaining why you should accept lackluster performance. It’s dangerous, degrading, and demoralizing. Excuse makers don’t want you to expect too much from them.… Continue reading
A Five Step One-on-One Any Leader Can Do
When you know what’s next you can prepare and perform. Structure provides predictability. Predictability enables preparation. Preparation raises confidence. Confidence is energy. A 5 step one-on-one any leader can do: #1. Provide brag… Continue reading
Picking Scabs and Popping Zits
Mom told me not to pick at scabs and pop zits. “You’ll get scars.” The opposite is true in organizations. The things you don’t say, but should, cause scars. 7 things you… Continue reading
5 Ways to be a Leader Who Turns Heads
It’s an ego boost to sit in the power chair and see heads turn in your direction. You enjoy it. You come to expect it. The beginning of the leadership journey is… Continue reading