Category Archive: Communication

12 True Behaviors that Expose Liars

Robert Feldman of the University of Massachusetts reported, “Women were more likely to lie to make the person they were talking to feel good, while men lied most often to make themselves look… Continue reading

Verizon’s former CEO – Most Important Advice

Image source This post is based on my conversation with Denny Strigl. Denny was instrumental in launching the first cellular network in the U.S. He eventually became the president and CEO of Verizon… Continue reading

Don’t Share Your Feelings – Tap into Them

Image source: Matias Costa for The New York Times You can ignore how you feel, you can share how you feel, or you can tap into your emotions and use them to lift others.… Continue reading

9 Questions that Create Connections

She was reading at two, a University of California sophomore at 17, and speaks eight languages. Pam Fox Rollin didn’t sound arrogant but I wondered if in her younger days she was –… Continue reading

Too many answers

The organization I lead is considering a new initiative. In the hallway, I was asked if we had plans to provide child care. We didn’t. I also assumed the person asking wanted child… Continue reading

3 Reasons people resist your leadership

Don’t expect people to automatically follow you because you have a leadership title. If you sign their pay check they may conform but won’t necessarily follow. Resistance isn’t always bad; it may reflect… Continue reading