Being supportive means going-with rather than going-against. I was having coffee with a few local business men when I realized again that going against can be annoying. A negative listening habit: When you… Continue reading
Susan Shearouse lists five sources of conflict in her book, “Conflict 101.” Information conflicts are disagreements about facts or data. Interest conflicts center on underlying concerns, desires, and needs. In order to solve… Continue reading
Don’t focus on winning or losing; focus on achieving objectives. Interrupting to make your point is pointless. Be smart not right. You aren’t finding the right answer; you’re searching for the better alternative.… Continue reading
Image source There’s a bull elephant in the hall. He first appeared as a nit but problems almost always grow. Everyone sees the problem but no one’s talking. Successful leaders point out the… Continue reading
I’m intentional with 20% of my words; the rest is vain babbling. I’ve never left a meeting wishing I spoke more. I have, on the other hand, continued speaking after running out of things… Continue reading
Image source Words are like a ship’s rudder; they establish and maintain life’s direction. During dinner with two successful leaders, one the COO of an organization with over 14,000 employees, I noticed the… Continue reading
