Category Archive: Feedback

10 Ways to Listen to the Black Dog

Bob Sutton gave me permission to be self-critical. He didn’t intend to, but, I felt great about being hard on myself, after we hung up. We were talking about his new book, “Scaling… Continue reading →

How to Eliminate Performance Reviews

Traditional performance reviews are like the Easter Bunny. They don’t really deliver. I wish a Fairy would sprinkle fairy dust over every organization and eliminate this fraudulent waste of time, energy, and resources. Distraction:… Continue reading →

Why Busy Doesn’t Work Anymore

Busy doesn’t equal fulfilled. One meaningless activity after another empties life of meaning. We spend too much time worried about what we do and too little worried about why we do it. Leaders… Continue reading →

Jack Welch Grabbed Jim McCann by the Collar

Putting off difficult conversations doesn’t help. The longer you wait, the harder they get. Jim McCann, founder and CEO of 1-800-Flowers Inc., shared Jack Welch’s “encouragement” when it comes to having difficult conversations.… Continue reading →

13 Ways to Overcome Timidity and Fuel Boldness

Stagnation emerges where uncertainty prevails. Fear pulls back and congeals the past. But, boldness builds the future. Boldness is the belief that hard work works. Bold teams achieve; timid teams survive. Lousy leaders… Continue reading →

5 Ways to Make Suggestions that Get Heard

Suggestions are another way of saying do it my way. The person making suggestions is telling you how they would do it, if they were doing it. Unappreciated: The worst suggestions come after… Continue reading →