The need to tell others you’re important suggests you don’t feel important. Insecure leaders build, protect, and validate themselves. They spend their days like male peacocks fluffing their tail feathers. “Look at me,… Continue reading
We forget the expected and remember the unusual. I’ve been remembering something unusual that was said to me about ten months ago. Jim Parker, former CEO of Southwest Airlines told me, “Don’t set… Continue reading
The reason your team isn’t fully engaged is you aren’t fully committed to them. They know, you’re dedicated to them only so long as their performance pleases you. They know organizational interests come… Continue reading
Questions focused on the present are management questions. “What’s the problem?” for example. Leaders, on the other hand, ask questions about the future, “Where do we want to be next year?” Managers ask… Continue reading
Err on the side of pushing harder not easier. When you wonder if you should challenge or comfort someone, challenge them. Expect more not less. Encourage those who are struggling but don’t exclude… Continue reading
“Do your best,” is an excuse for not doing your best. It’s code for, don’t worry if you don’t make it. Stop telling people to do their best; give them a goal, instead.… Continue reading
