Category Archive: Listening

Pearls before Swine?

I spent an hour and a half with an emerging leader who didn’t appreciate my pearls of wisdom. I’d like to think he wasn’t wise enough to understand my “wisdom” but that’s not… Continue reading

10 Ways to become the Leader People Follow

Yesterday I met with two new leaders in my organization. It was a “get to know you” and a “where are you going” pow-wow. At the end of our exchange I asked, “What… Continue reading

Overcoming the Six Dangers of Flip-Flopping

Lack of confidence creates foolish urgency which blocks your ability to withhold judgment, gather information, and explore options. One cause of too much urgency: Questions from others pressure you to decide quickly. You… Continue reading

10 Tactics that Produce Brilliant Solutions

Courageous leaders do more than listen to constructive dissent, they encourage it. Conflict, not comfortable collaboration, produces brilliance. Encouraging constructive dissent: Don’t answer first. Tell people you expect hard truths and practical answer.… Continue reading

9 Unexpected Questions that Create Engagement

It’s awkward to think you are good at something and find out you aren’t. I used to think I was a great listener. Hemingway rightly said, “Most people never listen.” Now I say… Continue reading

How to Deliver more Results by Coaching Others

Management’s greatest challenge is delivering results through others. Average managers manage processes; great managers manage people. You’ll go further if you spend less time focused on what you want and more time focusing… Continue reading