Category Archive: Listening

Your Mouth Makes You Dumb

There’s an inverse relationship between speaking and learning. The more you speak the less you learn. The only exception is when you open your mouth to ask questions. In other words, your mouth… Continue reading

Less Courage more Preparation

Photo by Caro Wallis Robert Lindquist observed, “Courage is the power to let go of the familiar.” The real need for courage emerges when leaders say the present is no longer acceptable, our current… Continue reading

Beating skeptics

Every leader faces skeptics. It’s normal, in some cases healthy. You build bridges to skeptics when you: Get to the point I’m skeptical of people that never get to the point. It feels… Continue reading

Improvisational listening

Improvisational listening ***** Rule number one of improvisation: Don’t Deny Denial is the number one reason most scenes go bad. Any time you refuse an Offer made by your partner your scene will almost… Continue reading

Withhold “I” say “you”

***** Here’s a technique guaranteed to enhance your listening skills. Withhold “I” – say “you.”  Let me explain. Typically Typically, while someone is speaking, we’re not listening. We’re formulating. We’re thinking of what to… Continue reading

Measuring intangibles

“What gets measured gets done, what gets rewarded gets repeated.” It feels awkward to measure the relational aspect of leadership. For example, setting a goal to have a two minute conversation with three… Continue reading