Successful leaders build environments where people love working together. Environments emerge from language, conversation, and behavior. 4 essentials to successful environment building #1. Intolerance: Environment building includes confrontation. Organizations are destroyed by behaviors that… Continue reading
Those who poke lions end up bloody. It was news to me when my boss’s boss said, “I know you guys don’t get along.” I thought we got along great. She thought I… Continue reading
Compassion goes wrong when it goes too far. Too much compassion prolongs helplessness, failure, and mediocrity. Compassion done well fuels confidence, excellence, and success. Organizations without compassion are fear-filled, ugly places to work.… Continue reading
Like fire, an untended culture grows cold, dark, ugly, and useless. When you look in the organizational-mirror, do you like what you see? You can. Love: A regional medical facilities mission statement begins,… Continue reading
The law of the sad face says the more important leaders are the less they smile. You can’t milk fun out of self-important, problem-centric leaders. Fun seems frivolous when issues are important, opportunities… Continue reading
Pressure that’s rooted in unrealistic expectation; frustrates, defeats, even crushes. Self-imposed pressure drains joy, prevents progress, and invites leaders to become isolated and self-protective. Leaders don’t need to: Stand up front. Pretend they… Continue reading
