Stop Browbeating – Enhance Capacity
I browbeat people when I “know” the path forward. I tell them what I want, before thinking about what they need to hear. Additionally, I pressure people when I’ve made up my mind.… Continue reading
The issue isn’t what you want. All leaders want the same thing, results. You can’t lead until you define desired results. Results drive everything leaders do. In the tension between getting results and building relationships,… Continue reading
Emotional turmoil makes simple tasks complicated, easy tasks hard, and quick tasks slow. High emotion, boiling frustration, and hurt feelings inspire blame. Blame invites defensiveness. Defensiveness causes us to pile on other, perhaps… Continue reading
“Do more with less,” demotivates employees. It’s code for work harder. If they’re already working hard, they think, “The more I give the more they want. I’m giving less.” “Do more with less,”… Continue reading
One bad experience outweighs one good. A gallon of bad weighs more than a gallon of good. Setbacks shout; success whispers. You overemphasize what went wrong and minimize what went right. Down is… Continue reading