I Don’t Butt Heads with the CEO of Zappos
Image source by Hana Muchova’ Many CEO’s are told what they want to hear, rather than what team members really think. That’s a foolish way to avoid butting heads with the boss. I… Continue reading
Tag Archive: organizational success
29 Comments
A VP at Chic-fil-A on Positive Environments
Dripping-faucet-leaders irritate with constant tweaks and suggestions. Your team wants you to shut-up and leave them alone. Additionally, honest leaders build negative environments by constantly fixing and improving. The dark side of pursuing… Continue reading
The Surprising Path to Happiness at Work
Image source by Petr Kratochvil You enjoy work but hate the paperwork. If paperwork isn’t sapping your joy, it’s the people. Jamie Naughton, Speaker of the House for Zappos, told me she used to… Continue reading
How to Help Snails Keep Up
Who’s falling behind? Thriving organizations leave those who don’t grow, behind. Change leaves those who don’t change frustrated, wondering what happened. The puzzle changed and they don’t fit. Helping snails keep up: Successful… Continue reading
The Essence of Leadership in Five Letters
Image source by George Hodan Ken Blanchard and Mark Miller capture, “The Secret,” of leadership in five letters, SERVE. The beauty of SERVE is inescapable simplicity and actionable clarity. Serve See the future:… Continue reading
When Generosity Goes too Far
Ineffective leaders give without expecting return. Generosity motivates indulgence when you don’t expect response. One-way relationships between capable people are sick. Someone needs a favor. Generously meet their request, if you can. Adapt… Continue reading