4 Ways to Turn Problems into Opportunities
A team struggled with people leaving before the end of organizational meetings. You could simply tell people not to leave. I asked, “How do you want people to feel at the end of… Continue reading
A team struggled with people leaving before the end of organizational meetings. You could simply tell people not to leave. I asked, “How do you want people to feel at the end of… Continue reading
Wrapping gifts sucks the life out of me. Before I wrap, I dread it. While I wrap, I hate it. All I think about is being done with it. The details drain me.… Continue reading
Empathy is a platform for relationship, not encouragement to wallow in slime pits. Solid relationships strengthen people. Strong people perform better than weak. The power of empathy: The purpose of empathy is to… Continue reading
Energize people by speaking into their aspiration. A young employee says they aspire to become a manager. You view them through the lens of “NEEDS to IMPROVE.” Maybe they need to complain less… Continue reading
Good days turn bad quickly. Eight hours of good performance are ruined by five minutes of tension with a colleague. Everything in your day went well, but you have a bad experience –… Continue reading