Short-sighted people plug their ears when they hear feedback they don’t like. These people receive praise and reject messages that suggest they aren’t perfect. Feedback you don’t like is likely the most useful.… Continue reading
The way people experience you is often different from the way you intend. You hoped to hear, “Thanks for the encouragement.” Instead you heard, “You’re pushy.” It’s self-defeating when good intentions produce… Continue reading
You just received feedback that made you mad. You feel attacked, misjudged, and underappreciated. The person who gave you feedback is obviously an idiot. You begin typing your resignation email. Before you hit… Continue reading
Powerful feedback often feels wrong. I looked at them – they looked at me: During a recent conversation, a leader shared some surprising feedback he’d received. He was having lunch with several team… Continue reading
Repetition isn’t the path to improvement, unless you persistently work to improve. The only way to improve is to focus on improvement. Experience turns to mediocrity when: You can’t explain what you’re… Continue reading
Some leaders think they’re good leaders when they’re stuck at average. We don’t automatically improve as time passes. The longer we do something, the more likely we are to do it like we’ve… Continue reading
