Tag Archive: Feedback

Seven Positive Responses to Negative Feedback

Image source Negative feedback isn’t the issue. You are. How you respond to correction, criticism, and negative feedback tells me who you are. It’s even more telling when it comes from someone of lower… Continue reading

He Forgot How Much He Mattered

Their faces dropped when Doug walked past the cash registers, around the corner, and out of sight. He carried a breakfast sandwich in his right hand. Moments before he’d said to me, “Look… Continue reading

When Candor Means They’re a Jerk

Experience shows candor is rare. Ignoring uncomfortable topics and dancing around difficult issues is expected.  Candor surprises. Leaders who push things under the carpet are nurse maids not leaders. Candor gone wrong: Jerks excuse… Continue reading

When Projects Fail

We had a project fail. Let it sting. Soothing pain is for babies, not big boys and girls. Team members who don’t care about losing are losers. Don’t sooth discomfort by minimizing failure,… Continue reading

Why Encouragement Fails – What to Do About It

He quietly explained, “Tell me my work matters.” We were in the living room discussing his role in our organization, when he said, “Sometimes I get discouraged.” I asked, “How would you like… Continue reading

How to Solve the Garbage Problem in Leadership

You insult your friends, colleagues, and your maker, when you neglect your abilities. But, worst of all, you insult yourself. Garbage is neglected; valuables cherished. Stop treating yourself like rubbish. Develop your gift.… Continue reading