Putting off difficult conversations doesn’t help. The longer you wait, the harder they get. Jim McCann, founder and CEO of 1-800-Flowers Inc., shared Jack Welch’s “encouragement” when it comes to having difficult conversations.… Continue reading
Leaders fail when they don’t think like leaders. Leaders who think like individual contributors demoralize their team and devalue their leadership. Lousy leaders think like individual contributors. 10 radical shifts in thinking: From… Continue reading
Passion to change things – to make a difference – eats away at you. Show me a leader who’s always content and I’ll show you a lousy leader. Finding happiness as a leader… Continue reading
Misguided leaders think plans and programs are solutions. People are always the key to success. People are solutions. Programs, systems, plans, and projects are dead words on paper until people give them life.… Continue reading
The organization was under scrutiny from regulators and the media. That’s a big deal when you have over 15,000 employees. The conspiracy of silence had come home to roost. To make matters worse,… Continue reading
Pressure invites resistance. Demanding conformity hinders engagement. Don’t use authority and pressure to get what you want. Find out what they want. Explore their hopes and dreams. The more energy spent pressuring and convincing,… Continue reading
