Category Archive: Influence

How to be Assertive Not Pushy

Pushy people want what they want, regardless of how you feel. You have pushy-jerk radar that tells you to resist, protect, hold back, or attack. You put up with pushy people because you’re… Continue reading

Six Simple Ways to Strengthen Your Culture Now

People in strong cultures smile and laugh. The idea that it takes fewer muscles to smile than frown is silly. If you don’t want to smile, it doesn’t matter how easy it is.… Continue reading

Describing Essential Behaviors

You can’t pursue what you can’t describe. If it can be achieved, it can be seen. If it can be seen, it can be described. If can be described, it can be measured.… Continue reading

Jesus was a Follower

Not all leaders can lead like Gandhi, Lincoln, Churchill, or Jesus. Surprisingly, Jesus described himself as a follower. He said things like: I do not seek my own will but the will of the… Continue reading

How to Succeed with a Lousy Boss

I receive emails and questions after presentations like, “How can I manage up, I have a lousy boss?” Jimmy Collins, retired president of Chick-fil-A and author of, Creative Followership, doesn’t wait for people to… Continue reading

How to Spot and Overcome Manipulation

Leaders become manipulators when self-serving goals outweigh organizational interests. Self-serving goals require manipulation, coercion, deception, and pressure tactics. Shared goals, on the other hand, pull everyone forward. “There is perhaps nothing more dangerous… Continue reading