Category Archive: Leading

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Hedging words make you sound weak. Image of a person covered in bubble wrap.

Stop Hedging – It Makes You Sound Weak

Yesterday, a leader I respect said, “I almost teared up.”

Then I spoke directly, “You didn’t almost tear up. Either you did or you didn’t.”

How to stop hedging?

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The Empathy Advantage: 7 Reasons Empathy Matters in the Real World

The empathy advantage:

Retention and engagement.
Customer service.
Collaboration.
Crisis management.

More…

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To lead transformative innovation, be psychologically acute; avoid, recognize and deal with resistance. Image of a person letting in the sun.

3 Kinds of Leadership for 3 Kinds of Innovation

I’m delighted to host another important book giveaway.

Do you know the three kinds of innovation and three factors for leadership success in each?

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Trust increases vitality. Image of two lions relaxing together.

How to Find Vitality when You Feel Down

You don’t notice until one morning you’re drained.

Low vitality equals low confidence.

Restore vitality project included.

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Feedback done well energizes performance. Image of cookies.

How to Seek Feedback Like a Leader

Don’t ask something stupid like, “How am I doing,” when seeking feedback.

Here are three practical questions to ask when seeking feedback.

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Focus on respect, not rules, to break barriers to relationships. Image of jet breaking the sound barrier.

4 Rules for Great Relationships at Work

Enemies don’t help each other.

People bring their best when they pull for each other.

What do great relationships at work look like?